If you’re running a business, it’s important to stay up-to-date on the latest web and digital marketing trends. In this blog post, we will discuss 7 of the top digital marketing trends that you need to be aware of. By understanding the latest digital marketing trends, you can create a digital marketing strategy that is effective and relevant for your business.
1. A world-class customer experience
A world-class customer experience is one that is tailored to the individual needs of the customer and provides them with an exceptional level of service.
Why world-class customer experience important
In today’s day and age, customers have more choices than ever before. If they’re not happy with the level of service they’re receiving from one company, they will quickly switch to another that can better meet their needs. Because of this, it’s become more important than ever for businesses to focus on providing a world-class customer experience.
How you can provide a world-class customer experience
There are a few key things you can do to make sure your customers have a world-class experience with your business:
- Get to know your customers – Take the time to understand who your customers are and what they’re looking for. The better you know them, the better you’ll be able to provide them with the services they need.
- Train your staff – Make sure your staff is properly trained in how to deal with customers. They should be friendly, helpful, and attentive at all times.
- Pay attention to detail – The little things matter when it comes to providing a great customer experience. Return phone calls promptly, keep your promises, and always follow up after an interaction.
- Be responsive – In today’s digital world, people expect companies to be responsive 24/7/365. Make sure you’re meeting those expectations by being available when your customers need you.
2. Native advertising
Native advertising is a form of online advertising that is designed to blend in with the surrounding content. It can take many different forms, but some common examples include sponsored posts on social media channels or in-feed ads on a website. Here’s what you need to know about this digital marketing trend.
You can reach a wider audience
One of the main benefits of native advertising is that it gives you the opportunity to reach a much wider audience than traditional online ads. That’s because native ads are often featured on high-traffic websites or popular social media platforms with millions of users. If your ad is well-designed and relevant to the page it’s appearing on, there’s a good chance that it will be seen by plenty of people.
There is increased engagement
Native ads are designed to blend in with the surrounding content so readers are more likely to actually pay attention to them and click through to learn more about what you’re offering. If your ad is helpful and informative, there’s a good chance they’ll remember your brand next time they need something you offer.
It can improve brand reputation
If done well, native advertising can also help improve your brand’s reputation. That’s because readers who see a helpful and informative native ad are more likely to have a positive view of your brand. On the other hand, though, if your ad is misleading or spammy, it could damage your brand’s reputation.
3. Short-form video
Short-form video is any video that is typically one minute or less in length and is perfect for social media platforms like TikTok, Snapchat, and Instagram.
Why is short-form video so popular?
There are a few reasons why short-form video has become so popular in recent years.
- Social media platforms have made it easier than ever for users to watch and share videos.
- People have shorter attention spans than ever before
- Short-form videos are often more engaging and entertaining. They usually tell a story or make a point in an interesting way, which can help capture people’s attention and keep them engaged.
How you can use short-form videos for your business
Now that you know why short-form video is so popular, you might be wondering how you can use it to benefit your business. There are a few different ways to do this:
- Create awareness about your brand: Create fun, entertaining videos that introduce your brand in an exciting way. This can help increase brand awareness and get people interested in what you have to offer.
- Show off your products or services: Use short-form video marketing to showcase your products or services in action with quick, informative videos. This can help give potential customers a better idea of what you have to offer and how it can benefit them.
- Drive traffic to your website: Include links back to your website in your videos so that viewers can easily find out more about your business. You can also include calls to action in your videos (such as “visit our website” or “subscribe to our newsletter”) to encourage viewers to take action.
4. Story-driven content visualization
Story-driven content visualization is exactly what it sounds like: using visuals to tell a story. The story can be about your brand, your product, or your customers.
Content visualization is one of the most effective ways to tell a story as it can help you build trust with your audience, differentiate your brand, and drive results. Here are a few more of its benefits:
When data is presented in an engaging and visually appealing way, people are more likely to pay attention and actually understand the message you’re trying to communicate. This is especially important in today’s attention-deficit world, where people are bombarded with information from all sides.
It simplifies complex data
By presenting data in a visual format, businesses can highlight key takeaways and provide context that might otherwise be lost in a sea of numbers and charts.
Provides actionable insights
By putting data into a context that is easy to understand, businesses can identify areas where change is needed and develop digital marketing strategies for addressing those issues. Additionally, story-driven content visualization can help businesses track progress over time and make adjustments as necessary to continue moving forward.
5. Social commerce
Social commerce is the integration of social media and eCommerce, and it’s a powerful tool that businesses can use to reach and engage potential customers. Here are three ways you can use social commerce to boost your business.
Use product pages on social media platforms
One way you can use social commerce to boost your business is by using product pages on social media platforms such as Facebook, Instagram, and Pinterest. These pages provide potential customers with all the information they need about your products in one place, including pricing, product descriptions, images, customer reviews, and more.
Offer exclusive deals and discounts on social media
This is a great way to drive traffic to your online store and encourage potential customers to make a purchase. Just be sure to make your deals and discounts appealing and clearly visible on your page so that people don’t miss them.
Implement social shopping features on your website
Social shopping features allow visitors to your website to share products they’re interested in with their friends and followers on social media. This is a great way to increase traffic to your website and promote your products either organically through conversational marketing or as part of an influencer marketing campaign.
6. Voice search
With the rise of smart assistants like Siri, Alexa, and Cortana, more and more people are using their voices to as a search engine to search the internet. So what does this mean for your business? Let’s take a look.
Most voice searches are powered by artificial intelligence (AI), which can understand natural language so you can ask your question just as you would if you were asking a person. For example, you can say something like, “What’s the best sushi restaurant in town?” and your voice assistant will understand what you’re looking for.
Voice searches are convenient
With a busy lifestyle, it’s not always easy to type out a search query. Voice search saves time by allowing you to get the information you need without having to type a single word.
Voice searches are more accurate
This is because you can speak your query exactly as you would say it aloud. This reduces the chance of errors and ensures that you get the most relevant results possible.
Voice searches are more personal
This is because you can add a personal touch to your queries by using colloquialisms and slang. For example, you might say something like “Where’s the nearest coffee shop?” rather than “coffee shop near me.” This makes your interactions with your voice assistant feel more natural and human.
7. Podcasts and audio content
Podcasts and other audio content keep growing in popularity. You can create podcasts or other audio content and use content marketing to provide valuable insight into your industry and helps you stand out from the competition.
Here are 3 benefits of using podcasts and audio content:
Audio content is incredibly versatile
As we mentioned before, one of the best things about audio content is its versatility. Unlike visual content, audio doesn’t require any screens or special equipment to consume. All you need is a pair of headphones and you’re good to go. This makes it easy for people to listen to audio content while they’re doing other activities like driving, working out, or even doing chores around the house.
You can reach a wider audience
Another great thing about audio content is that it has the potential to reach a global audience. Unlike visual content, which can be difficult to consume for people with visual impairments, audio is accessible to everyone. This makes it an excellent way to reach new audiences who might not be able to engage with your visual content.
Audio content is more engaging
One of the best things about audio content is that it’s more engaging than other types of content. When people are consumed by what they’re listening to, they’re less likely to multi-task or get distracted than if they were watching a video or reading a blog post. They are also more likely to retain information and be engaged with what they’re hearing. For businesses, this increased engagement can lead to better brand recall and more sales.
These 7 digital marketing trends are the ones to watch. Businesses can stay ahead of the competition by combining these strategies with their marketing messages. They will also allow businesses to better connect with their target audience and increase sales. This way, businesses can ensure they remain competitive in the ever-evolving digital market by leveraging these important digital marketing trends in an effective manner.